Who We Are

Rapid Resolution Claims is an independent claims adjustment firm, servicing residential and commercial claims primarily in Central and Eastern PA, NJ, DE, and parts of MD. No matter where you are located, our goal is to deliver high-quality property claims service to you in a timely manner.

Our Experience

With almost 30 years of combined property insurance adjustment experience, additional experience in property claims, claims management, vendor & relationship management, and construction; our licensed insurance professionals can help provide a professional, pleasant experience for all parties involved.

How we help

In short, Rapid Resolutions Claims does what you need us to do. Our services typically include the following for our clients:

Contact new claims within 24 hours of receipt
Inspections will be completed within 7 days of receipt (often sooner). Any delays in scheduling we will provide a status update.
First reports with reserving will be submitted within one business day after the initial inspection.
30-day reports will be provided on an as-needed basis.
Ladder assist will be requested on a per claim basis.

How is Rapid Resolution Claims different?

Staff Experience

All adjusters working for Rapid Resolution Claims bring staff adjusting experience. The decision to set this as a standard at our company was one of the first, and easiest for us because we want to ensure that our adjusters are familiar with the entire claims process

Local Experience

Many of the markets we cover include dynamics where local experience matters. Public adjusters, construction methods (plasters, stone foundations, row homes, etc.), higher litigation, and other factors unique to areas like Metro Philadelphia, New Jersey, and Baltimore. Our adjusters are experienced and local to the areas being serviced.

Next-Level

Our primary emphasis is daily claims handling; not CAT work. What this means for the carrier-client is that we focus on service in a way that is not typically provided by others. Our service is a universal standard applied to all companies and customers.

Serving the Philadelphia area for over 15 years.

We are an independent claims adjustment firm, servicing residential and property claims primarily in the greater Philadelphia Metro Area, with service also available in parts of NJ, DE, and Allentown / Bethlehem, Scranton, Reading, and Lancaster/York/Harrisburg areas.

Rapid Resolution Claims is owned and operated by Eric Fransen and Chris Sullivan – licensed insurance professionals with almost 30 years of combined property insurance adjustment experience, with additional experience in property claims, claims management, vendor & relationship management, and construction.